Privacy Policy
Effective Date: 22 April 2026
This Privacy Policy explains how British City, including the British City community forums available at forums.britishcity.net and related services, collects, uses, stores, shares, and protects your personal data. By creating an account, accessing the forums, linking your Minecraft account, or using any related features, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
British City is an online gaming community and forum platform connected to the British City Minecraft server and related community services. References in this Privacy Policy to "British City", "we", "us", or "our" refer to the operators and administrators of the British City forums and related systems.
If you need to contact us about privacy matters, you may do so through the support systems made available on the forums or through the contact methods published on the website.
2. Scope of This Policy
This Privacy Policy applies to personal data collected through:
the British City forums;
account registration and account management;
Minecraft account linking and verification;
Google authentication, where enabled;
support tickets, reports, feedback submissions, and applications;
moderation, security, and compliance systems;
site usage, analytics, and technical logs.
This Privacy Policy does not apply to third-party platforms, websites, or services that are not operated by British City, even where they are linked from our site, including Google, Discord, Tebex, payment processors, external advertisement providers, or third-party Minecraft services.
3. Personal Data We Collect
We may collect and process the following categories of personal data:
Account Information
We may collect your forum username, linked Minecraft username, linked Minecraft UUID, display information, role or rank data, profile details, biography or signature content, account preferences, and login settings.
Authentication Information
Where enabled, we may collect information necessary to authenticate you, including hashed passwords, session data, Google account authentication identifiers, authentication timestamps, and account-linking verification codes. We do not store your plain text password.
Forum Content
We collect the content you choose to submit, including forum threads, replies, reports, support tickets, applications, feedback posts, profile content, uploaded attachments, moderation notes, and other messages submitted through the platform.
Technical and Usage Information
We may collect IP addresses, browser details, device details, timestamps, request logs, session activity, page view counts, thread view counts, search activity, and related technical metadata for security, abuse prevention, diagnostics, and service improvement.
Minecraft and Community Integration Data
Where relevant to the operation of the platform, we may collect your Minecraft username, UUID, player rank, donor or staff role, linked account status, economy-related display data, avatar or skin-render data obtained through Minecraft-related APIs, and in-game verification events.
Support, Moderation, and Enforcement Data
We may collect reports, appeals, punishments, moderation decisions, warning, mute, and ban records, review notes, application outcomes, case status changes, and related administrative logs.
Advertising and Site Verification Data
Where advertisements or site verification technologies are used, technical identifiers may be processed by advertising or verification providers in accordance with their own privacy policies.
4. How We Collect Personal Data
We collect personal data:
directly from you when you register, sign in, post, reply, report, submit a support ticket, apply for a role, or edit your profile;
when you link your Minecraft account using an in-game code or verification process;
from authentication providers such as Google where you choose or are required to authenticate in that way;
automatically through server logs, forum logs, analytics tools, and security systems;
from integrated community systems used to operate the forums and server environment.
5. How We Use Your Personal Data
We use personal data for the following purposes:
to create and manage your forum account;
to verify and link your Minecraft identity;
to provide access to forum features, support systems, member pages, moderation tools, and account settings;
to display forum content, profile information, ranks, avatars, and other community-facing features;
to review applications, reports, support requests, and moderation matters;
to enforce rules, investigate abuse, prevent fraud, maintain security, and protect our services and community;
to operate role-based permissions and access controls;
to communicate essential service information and administrative updates;
to monitor system reliability, diagnose technical issues, and improve the functionality and presentation of the website;
to maintain records required for legal, regulatory, operational, or compliance purposes.
6. Lawful Bases for Processing
Where UK data protection law applies, we process personal data on one or more of the following bases:
your consent, where consent is required;
performance of a contract or steps taken at your request before entering into one, such as providing your account and forum access;
our legitimate interests in operating, securing, moderating, and improving the community platform;
compliance with legal obligations;
establishment, exercise, or defence of legal claims.
7. Account Linking and Identity Verification
The forums are designed to integrate with the British City Minecraft community. To access certain features, you may be required to link your forum account to a Minecraft account. When linked, your forum identity may be associated with your Minecraft username, UUID, ranks, and related status information.
If your account is not linked, access to some features may be restricted. For example, unlinked users may be able to view content or use limited support functionality but may not be able to post in all areas of the forums.
We do not permit multiple forum accounts to be linked to the same Minecraft identity where the system is configured to prevent that. We may refuse or remove links that appear fraudulent, abusive, misleading, or in breach of our rules.
8. Google Authentication
Where Google authentication is enabled, we may use Google solely to verify access to your forum account or to satisfy additional authentication requirements for sensitive actions. Google authentication does not replace our community identity model based on your linked Minecraft account.
Your use of Google authentication is also subject to Google's own terms and privacy policies. We recommend reviewing those policies separately.
9. Password Security
Where password login is available, passwords are stored only in encrypted or hashed form using reasonable security practices. We do not store plain text passwords. You are responsible for choosing a strong password, keeping it confidential, and preventing unauthorized use of your account.
10. User Content and Public Visibility
Information you choose to post on the forums may be visible to other users depending on the section, permissions, and moderation settings. This may include your Minecraft username, rank, avatar, posts, replies, profile details, and other visible activity.
Some areas of the site may be private or restricted, including staff-only areas, support tickets, reports, and moderation records. We reserve the right to determine visibility and access based on operational, security, and moderation needs.
11. Support Tickets, Reports, Applications, and Enforcement Records
Support tickets, reports, applications, and moderation cases may contain sensitive or confidential information. These records may be accessible only to relevant staff, administrators, or authorized personnel.
Punishment and enforcement records, including bans, mutes, warnings, blacklists, account restrictions, moderation notes, and related history, may be retained even if other account data is deleted. This is necessary for compliance, community safety, abuse prevention, appeals handling, legal protection, and enforcement consistency.
12. How We Share Personal Data
We do not sell your personal data.
We may share personal data only where necessary with:
service providers or hosting providers involved in operating the site;
authentication providers such as Google;
infrastructure and technical tools used to run the forums and server;
staff members, moderators, administrators, or trusted personnel who require access for moderation, support, or operational purposes;
third-party services you intentionally access through links or integrations;
law enforcement, regulators, legal advisers, or other parties where required by law or reasonably necessary to protect rights, safety, or the integrity of the community.
13. Webhooks, Notifications, and Administrative Alerts
Certain forum events may trigger internal or administrative notifications, including notifications sent to community management systems such as Discord webhooks or staff alert channels. These notifications may include limited data necessary for moderation or administration, such as usernames, report details, application status changes, support case references, or action links.
These notifications are used strictly for operational management, support, and moderation.
14. Cookies and Similar Technologies
We may use cookies, session tokens, and similar technologies to:
keep you signed in;
remember preferences;
manage sessions;
secure the platform;
support analytics, diagnostics, and anti-abuse measures.
You may be able to control certain cookies through your browser settings, but disabling them may affect site functionality.
15. Advertising and Third-Party Content
If advertisements are displayed on the site, third-party advertising partners may collect information in accordance with their own privacy policies. We are not responsible for the privacy practices of such third parties. You should review their policies directly before relying on or interacting with their services.
16. Data Retention
We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including operation of the site, moderation, record-keeping, support handling, legal compliance, and dispute management.
Retention periods may vary depending on the type of data. For example:
account data may be retained while your account remains active and for a reasonable period afterward;
forum posts may remain visible or archived unless removed under applicable rules;
moderation, abuse, blacklist, warning, mute, and ban records may be retained long-term or indefinitely where required for compliance and community protection;
technical logs may be retained for security, troubleshooting, and auditing purposes.
17. Your Rights
Where applicable under UK data protection law, you may have the right to:
request access to personal data we hold about you;
request correction of inaccurate or incomplete personal data;
request deletion of certain personal data;
request restriction of processing in some circumstances;
object to certain processing based on legitimate interests;
request portability of certain data where applicable;
withdraw consent where processing is based on consent.
These rights are not absolute. We may refuse or limit requests where we have lawful grounds to do so, including moderation integrity, legal obligations, fraud prevention, abuse prevention, or the need to retain punishment and compliance records.
18. Account Deletion and GDPR Requests
Where account deletion tools or GDPR-related request processes are made available, requests will be reviewed in accordance with applicable law and our operational obligations. Deletion of an account does not necessarily remove posts, moderation records, support records, report history, punishments, compliance data, or other records that we are entitled or required to retain.
19. Security
We use reasonable technical and organizational measures to help protect personal data against unauthorized access, misuse, loss, destruction, or disclosure. However, no method of storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your login information and for any activity under your account unless you notify us of unauthorized use.
20. International Transfers
Your personal data may be stored or processed in jurisdictions outside your own country, depending on hosting providers or integrated services. Where applicable, we will take reasonable steps to ensure appropriate safeguards are used.
21. Children's Privacy
The British City community may be accessed by younger users. If you are under the age required in your jurisdiction to consent to online data processing without parental involvement, you should only use the service with appropriate permission and supervision where required by law.
If we become aware that personal data has been collected unlawfully from a child in a manner that requires removal, we may take steps to restrict or delete the account or content as appropriate.
22. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to the platform, legal requirements, moderation systems, authentication systems, or community operations. The updated version will apply from the effective date shown at the top of the policy unless otherwise stated.
23. Contact
If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact British City through the official forum support system or the published contact details on the website.